Control Room Operator
Shift pattern: 6 on/4 off. x2 Earlies (0600-1400), x2 Lates (1400–2200), x2 Nights (2200-0600), 4 Off.
Location: Exeter EX1
Salary: £29,300 + overtime opportunities (at  x 1.5)

Do you have strong customer service skills with the ability to work in a fast paced control room environment?

Based in Exeter you will join a professional control room team at a state of the art 24/7 control room which monitors sites across the UK. If you have a strong work ethic with a passion for customer service and professionalism then this could be the role for you.

Applicants should meet the following criteria:

• Strong customer service skills
• Happy to work the following shift pattern: 6 on/4 off (x earlies, 2 lates, 2 nights, 4 off): X2 Earlies (0600-1400), X2 Lates (1400–2200), X2 Nights (2200-0600)
• Strong administration skills
• The ability to work under pressure in a professional manner

Responsibilities:

• You will work in a small team responsible for monitoring client premises across the UK.
• Operation of systems in a professional manner
• Operation of remote monitoring systems
• Respond to emergency situations in a professional manner
• Liaise with emergency services when required
• Respond and remain vigilant to threats and risks
• Produce written incident reports
• Manage crisis situations in a confident and calm manner
• Respond to general queries