Corporate Security Supervisor / Team Leader (In-house)

Location: London E16 (nearest tube: Canning Town, Custom House)

Salary: £38,020 + benefits including pension scheme, season ticket loan, 30 days annual leave, Uniform provided.

Hours: Monday to Friday. You will rotate weekly through 3 shifts: 06:00 to 14:30, 09:30 to 18:00, 14:00 to 22:30.

Applicants must hold a SIA Door Supervisor license and have experience supervising teams.

This is a unique opportunity to join a first-class in-house security team. You will lead and manage the front-line Security and Operations team delivering a welcoming and inclusive customer experience.

Applicants should meet the following criteria:

• Prior Supervisory experience with the ability to lead and develop a diverse security team.
• Hold a valid SIA Door Supervisor license
• Experience conducting performance reviews, monitoring and managing absence, carrying out return to works interviews after sickness, conducting informal guidance meetings, standard setting meetings and disciplinary investigations.
• Happy working a shift pattern consisting of the following times: 06:00 to 14:30, 09:30 to 18:00, 14:00 to 22:30.
• First class customer care skills with a passion for service excellence.
• A passion for training and developing staff
• Experience of positively engaging stakeholders

Duties will include:

• Lead, organise, deploy and manage the security team
• Plan, organise and implement the weekly, weekday and weekend rotas
• Prepare and deliver officer briefings at the start or end of shifts.
• Work co-operatively with internal and external event organisers and attend event planning meetings providing professional advice on security staffing matters and produce security plans for events.
• Quality assure standards ensuring that officers, work in accordance with the SIA Regulations and SOPs.
• Manage and co-ordinate the first line response in dealing with any incidents and emergencies
• Co-ordinate the production of incident reports and statements
• Responsible for managing, a team of Security Officers. This includes all aspects of staff management, maintaining standards, ensuring that staff work in accordance with the SOPs etc.
• Carrying out recruitment, conducting performance reviews, monitoring and managing absence, carrying out return to works interviews after sickness, conducting informal guidance meetings, standard setting meetings and disciplinary investigations.
• Deliver training and exercising of officers