Security Control Room Manager (CCTV)
Salary: £34,118

Location: Kent
Hours: 4 on 4 off (Perm nights). 1800-0600

We are seeking a dedicated Control Room Manager to oversee the management of a busy 24/7 communications centre. The role will see you manage a small but dedicated team and oversee the delivery of services to client sites across the UK.

The position offers an excellent salary and fantastic long term career opportunities. You will work a permanent night shift of 4 on / 4 off.

Applicants should meet the following criteria:

• Ideally you will hold a SIA CCTV license
• Proven supervisory or management experience
• A good knowledge of control room/control centre best practice
• The ability to work with stakeholders at all levels

Responsibilities:

• Day to day management of a busy Control Room offering a range of services including remote CCTV Monitoring, Access Control & Alarm response.
• Management of a small team of control room operators
• Ensure a customer focused service to customers
• Stakeholder engagement
• Manage and mitigate risk
• Incident management response
• Maintain the technical security systems in the control room
• Maintain strong relationships with emergency services
• Produce regular reports for senior management and clients
• Conduct 121’s with staff highlighting areas for training and development