Regional Operations Manager (Security Guarding)
Salary: £38,000 – £42,000 + company car
Location: Gloucester

We are seeking a quality focused Regional Operations Manager to oversee a portfolio of client sites for an ambitious security service provider. You will lead security teams across multiple commercial sites and ensure the highest level of service to clients. You will be an effective people manager with the ability to positively engage clients.

Applicants must meet the following criteria:

• Previous experience in a similar security industry role is essential, this could be as a Contract Manager, Ops Manager or Control Room Manager
• Full driving license
• SIA license holder
• A people manager with experience of leading teams
• Ideally you will have experience in the operation of multi-functional control rooms (alarm monitoring etc.)

Key duties and responsibilities will include:

• Operational responsibility for a portfolio of client sites across the region
• Act as the main point of contact for operational issues.
• Management of a multi-functional control room (keyholding, response, alarm monitoring etc.)
• Undertake regular site visits to oversee the delivery of site security across a number of commercial sites.
• Regular client meetings across your region to ensure maximum client engagement.
• Strive to exceed client KPI’s and SLA’s
• Compliance checks
• Undertake welfare checks across your sites.
• Budget management
• Manage the mobilisation of new sites.
• Safeguarding of clients’ assets to include people, buildings and information.
• Ensure compliance with Assignment Instructions and oversee implementation.
• Conduct and monitor staff appraisals including HR / disciplinary issues.
• Recruitment, training, and development